As Nammo Lapua Oy / Nammo Vihtavuori Oy has no control over improper storage, handling, loading or use of our powders after they have left the factory, we make no warranty of any kind, either expressed or implied, limited or full. We specifically disclaim all warranties of fitness for a particular purpose and merchantability. We specifically disclaim all liability for consequential damages of any kind whatsoever, whether or not due to seller’s negligence or based on strict product liability or principle of indemnity or contribution

OUR GOALS

From the time we began to formally state our operational goals, Customer Satisfaction has always been our main objective. There aren’t many companies in our industry that measure Customer Satisfaction, so we benchmark with the best internet companies in America and I am pleased to say we are right there with them. Great Customer Satisfaction is no accident; it’s the result of planned and methodical execution of all things important – of listening to Customers and of continuously improving. If a Company values Customer Satisfaction as out first and main objectives, it  also value Employees; pay them well, provide training and development and treat them right — Employee Satisfaction is our Second  Goal. We treat our Vendors as partners because Supplier Satisfaction is our Third  Goal.

Golden Ammo seeks perfection in every product it produces, but when issues do arise, we want to provide the best-in-class customer support. Our team of U.S.-based customer service professionals are trained to address your needs. If they don’t have an immediate answer, they will work diligently to resolve your inquiry quickly.

OUR VISION

Everything really starts with our Vision, which is: ‘To be the best-run business in America, and the most successful, most respected business in our industry, for the benefit of our Customers.’ This is a pretty bold Vision, but it’s absolutely real. If a Company values Customer Satisfaction as out first and main objectives, it  also value Employees; pay them well, provide training and development and treat them right — Employee Satisfaction is our Second  Goal. We treat our Vendors as partners because Supplier Satisfaction is our Third  Goal..

Troy Gray
CEO / Founder

Richy Lace
Marketing Director

Bernard Gath
Public Relations

July Wood
Customer Support